Client Experience Coordinator (Remote)

  • Richmond, Virginia, United States
  • Part-Time
  • Remote

Job Description:

We are seeking a proactive and detail-driven Client Experience Coordinator to help guide clients through a well-structured, personalized service process. In this fully remote role, you will ensure each client receives attentive communication, organized coordination, and a seamless experience from initial contact through completion.

This opportunity is ideal for someone who enjoys building positive client relationships, managing details efficiently, and working independently within established systems.

What Youll Do:

  • Connect with clients to understand their needs, preferences, and goals
  • Provide clear guidance, updates, and consistent follow-up communication
  • Coordinate schedules, documentation, and service details with accuracy
  • Create tailored, organized experiences that reflect client expectations
  • Maintain professional, friendly support throughout the entire process

What Were Looking For:

  • Strong written and verbal communication skills
  • Customer service or client-facing experience (helpful but not required)
  • Comfortable working independently in a remote setting
  • Highly organized, dependable, and confident using digital tools
  • Must be a citizen of the US, Mexico, Australia, or the UK

Why This Role Stands Out:

  • Fully remote flexibility
  • Structured training and ongoing mentorship
  • Clear opportunity for long-term growth
  • Supportive team environment with proven systems